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#1 2009-12-25 16:09:11

Rocky88
Member
Registered: 2007-05-08
Posts: 10

Cannot access UI after upgrading firmware

ive just upgraded my 323 to the latest fw... it all went smooth, it said that the upgrade has been completed successfully and then it automatically restarted... however after restart i was unable to access the user interface... i cant even get to the login screen, i just get the "Internet Explorer cannot display the webpage" error each time.... BUT i can still acces the hard drive content normally. i used easy search app which found dns-323 and identified correct ip address, but if i click config button i get "device is no longer available message"...

ive had similar problem before a couple of times, but this time nothing seems to help... ive tried restarting whole network etc... sounds like ip conflict but ive checked addresses and everything seems fine...

my dns323 address is 192.168.1.4 gateway is 192.168.1.254 and computers in network are xxx.xxx.xxx.1, 2, 3, and 6... ive also tried disabling firewall with no luck

please help me out

thanks and happy xmas

Last edited by Rocky88 (2009-12-25 16:10:19)

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#2 2009-12-25 23:28:43

rh
New member
Registered: 2009-12-20
Posts: 2

Re: Cannot access UI after upgrading firmware

Factory reset your unit using reset button. You can find instructions how to do that with google.

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