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#1 2014-05-02 23:38:46

dns323_patient
New member
Registered: 2014-05-02
Posts: 1

DNS-323 - Disks missing, not mappable

Hi,

Having some trouble with a DNS-323 and hoping someone here may able to help troubleshoot.  This device has been in use for several years.  The issue that I am now facing is that I cannot access the Volume nor map the drive.

The DNS323 is accessible via my network.
Firmware: 1.09

The device does appear in the Easy Search tool however no volumes are presented to be mapped.

In the web-based admin control panel:

Total Drive(s): 1
(There are 2 drives in the DNS-323)

The only info listed under "Physical Disk Info" is:

"Right"
I did see "Left" also listed earlier.

I believe these disks were in RAID 1
(I have never seen a Volume_2) presented.


The hard drives are warm, so I assume they are getting power.
The LEDs on the front of the unit are all blue.
The hard drives are not emitting any sounds that would be symptomatic of a problem.

Any help on is appreciated.


Regards,
c

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