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#1 2008-02-21 08:47:44

genux
New member
Registered: 2008-02-21
Posts: 2

Firmware 1.04 -- Unable to login to web UI and other problems

Hi, all

I just updated my DNS-323 from 1.03 to 1.04 and have been unable to use my DNS-323 since. The firmware update seems to have been applied successfully -- the system rebooted fine and presented me with the login page. However, I'm unable to login with any credentials, as immediately after logging in I get a "page not found" error. I'm unable to reconnect to the UI for at least a few minutes.

My initial hunches are that the web server was crashing, and true enough, it seems it is. Luckily, I had telnet enabled for this so I was able to poke around a bit. Some problems I've noticed:

1. Requests for /goform/formLogin cause the web server to immediately crash (whether using HTTP or HTTPS)
2. The web server seems to be /web/webs, and when running this, I get:

Code:

Quota Stop
Set Daylight :/usr/sbin/daylight f &
country = 66
Daylight mode : NONE

After making a request to /goform/formLogin, the app exits with Segmentation Fault.

3. smbcom seems to crash with a segmentation fault, complaining it can't find /dev/sda4, thereby generating an empty /etc/samba/smb.conf, which means the volumes are totally inaccessible.

I'm able to "recover" my files by generating smb.conf from smb.defaults and adding an appropriate share, but without telnet, I'm practically SOL.

I can't revert the firmware, or reapply the firmware because I can't login to the web UI. I could try running it from the shell but would like to know if anyone's run into this before. Rebooting, or doing a hardware reset does nothing.

Thanks for any help in advance!

Last edited by genux (2008-02-21 08:55:57)

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#2 2008-02-21 17:19:12

blbrown
Member
Registered: 2007-11-02
Posts: 88
Website

Re: Firmware 1.04 -- Unable to login to web UI and other problems

What happens if you pull the drives out and do a hard reset?  If it still doesn't work, then you need to have D-Link replace your unit.

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#3 2008-02-21 17:33:20

mcduarte2000
New member
Registered: 2008-02-17
Posts: 4

Re: Firmware 1.04 -- Unable to login to web UI and other problems

Did you already tried making an hard reset to the DNS-323? After upgrading I had the same slowness problems in Windows and making an hard reset solved them...

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#4 2008-02-21 19:01:40

genux
New member
Registered: 2008-02-21
Posts: 2

Re: Firmware 1.04 -- Unable to login to web UI and other problems

I'll try doing a hard reset with the drives pulled out. My only worry is that the only way I can "recover" from this is the firmware running the telnet fun_plug, and without the drives that's gonna be unavailable. I'll give it a shot tonight. Thanks.

Update:

No such luck. I tried doing a hard reset with and without the drives. Same result. Guess I'll have to send this in for an RMA. :-(

Last edited by genux (2008-02-21 19:23:25)

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