DSM-G600, DNS-3xx and NSA-220 Hack Forum

Are you perhaps losing power to the device?

fordem wrote:

Are you perhaps losing power to the device?

I don't believe so.  The NAS is in the same power strip as my PC, and the PC does not have this same issue.

Also, when it does shutdown on its own, it always happens during late night/early morning (12am-6am).  I don't have any backups or other programs connecting to the NAS nor programs setup, that I know of, running at these times.

fordem wrote:

Just a comment - ever had a power strip with a single bad outlet?  Have you tried moving it to a different outlet even if it's on the same strip?  If I recall correctly the DNS-323 has a power brick type supply with a detachable line cord - have you checked that to see if it's secure?

Just a couple of things that have led my kids to call me from time to time....

It is perhaps strange (or unusual) that it should power down only in the wee hours of the morning - in fact - that goes against my "loose connection" theory, which should see it powering off at random times - since it is possible to power the unit down remotely - try leaving it disconnected from the network and see if it continues to happen.

Another "long shot" suggestion - do you have it on a UPS?  Yes, I know you said it's on the same strip as your PC, but, here's a little story that happened to me last night.

I was down in town in the office working late - loading an application onto a PC for delivery this morning - I thought it was on a UPS (there's a big Eaton Powerware unit that runs the entire office) and we had a city wide outage at 6:00 pm - the office lights went out and came back on (there is a diesel genset with an automatic transfer switch) the LCD monitor blinked out and came back on, but the PC never faltered (the PC and the monitor were on the same power strip).

I logged it and had the power systems guy check it this morning - I was plugged into a power strip that was connected to raw power - so I had no UPS protection, but the power supply in the PC had enough ride through to keep it going during the time it took for an 800kVA Cummins plant to crank, start, and the ATS to switch over - I would estimate at 30~45 seconds.

You could be sustaining a brief outage that could take your DNS-323 out without your PC going down - I don't know which part of the US (assuming you are in the US), but in lightening prone areas, it is not unusual to see brief outages during lightening activity (they are caused by protective switch gear triggering)

Thanks for your suggestions!

The NAS and PC are on a generic power strip, no UPS.  I have previously checked if there was a loose connection with the power supply.

When I get home I will switch the NAS to a different outlet and report back if I see and change.  if that doesn't fix it, I will try disconnecting from the network to see if that makes a difference.

Quick question:  are there any system logs on the NAS that would tell me what processes were running just before it shuts itself down?  or give my and idea of what could have caused it to shut down?

mig wrote:

I think this could be the temp alert causing the powerdown, and possibly
there is a problem with the delivery of the the email status.  So, it looks to
you like the unit is just powering down.

You could try to (temporary) disable the power alterts and see if your
system is more stable.  At a minimum this would eliminate one more variable
for you system.

Agreed - but ...

With no connections to the NAS during the 12:00 - 6:00 period it should go to standby and temp should not be a problem.

mig wrote:

I think this could be the temp alert causing the powerdown, and possibly
there is a problem with the delivery of the the email status.  So, it looks to
you like the unit is just powering down.

You could try to (temporary) disable the power alterts and see if your
system is more stable.  At a minimum this would eliminate one more variable
for you system.

Thanks for your suggestion.

I have tested the email status before and it has worked.  i have never seen the temperature reach higher than 115F so i'm not sure if the temp alert is causing it to shutdown or not.

Last edited by leech1980 (2008-10-11 02:38:34)

I changed my inactivity spindown to 5 minutes and it works fine.

I have recently installed the fan control script into my fun_plug environment and it too seems to be working properly. Fan stops running after drives spin down and system temp drops below 100 F.