DSM-G600, DNS-3xx and NSA-220 Hack Forum

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#1 2008-04-06 14:06:07

ON6LW
Member
Registered: 2007-06-16
Posts: 9

Very slow reading from DNS-323

My DNS is running fine since more than 14 months now.  However, there is an old problem that starts to annoy me because it makes life difficult when making backups to a local disc on one (or more) of my computers.
I'm experiencing this problem on all 4 of my wired networked computers (1*Win2K SP4 and 3*XP Pro SP2).
Writing from any PC to the DNS-323: No problem, file by file or complete directories or folders.
However, reading back from the DNS-323 is troublesome sometimes.
There is no problem when I go to a folder with a small number of files in it.  Then, I can select any file and read the files one by one.
The problem starts, when I go to a folder containing lots of (e.g. jpg or mp3) files of which most are larger than 1MB or 2MB.
When Windows Explorer starts to build-up the folder listing, it seems that the network speed drops to almost nothing.
The same thing happens when copying a complete folder.  Copying starts, but seems to hang on a certain file, although that specific file is OK and does not give any problem when copied separately.
I tried to disable the Antivirus as well as firewall, but to no avail.
The wired network has only a 3com ethernet switch (100Mbit) in between the different PC's and the DNS-323.
The DNS-323 is FW 1.03 with 2*500GB Seagate 7200RPM in raid 1.

Has anybody experienced the same behaviour and/or any ideas of a possible cause or cure?

Thanks in advance!

ON6LW

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#2 2008-04-06 16:13:16

skydreamer
Member
From: At the Atlantic Coast
Registered: 2007-01-06
Posts: 232

Re: Very slow reading from DNS-323

Try a different switch, I am on a 3Com Office Connect 16 Port Gigabit and the network with 2x DNS-323 is flying.
I have seen unexplained slowdowns in the past when there were 1Gigabit NIC's connected to a 100 Mbit switch/hub, after upgrading the switch the lock up issues have vanished.

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#3 2008-04-06 16:16:52

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Very slow reading from DNS-323

When last did you defragment the disks in your PCs?

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#4 2008-04-07 07:43:54

ON6LW
Member
Registered: 2007-06-16
Posts: 9

Re: Very slow reading from DNS-323

Hello fordem,

In my opinion, fragmentation can be ruled out.  Not only is there more than enough space on my local disks, but defragmenting (using diskeeper 10) is performed every two weeks.

Hello Skydreamer,

I have to check the speed of my laptop's (Acer Travelmate 290) Ethernet interface.  All the other NICs are Gigabit.
As soon as I can lay hands on a Gigabit Switch, I'll try this suggestion.  However, I would like to know the real cause of this phenomenon.

Thanks for your replies and I'll keep you informed on any progress.

ON6LW

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#5 2008-04-07 10:57:02

ON6LW
Member
Registered: 2007-06-16
Posts: 9

Re: Very slow reading from DNS-323

Skydreamer,

By the way, this phenomenon only appears to happen when communicating with the DNS-323 and not between PC's connected to the same switch.

ON6LW

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#6 2008-04-07 16:29:04

mig
Member
From: Seattle, WA
Registered: 2006-12-21
Posts: 532

Re: Very slow reading from DNS-323

You can use Wireshark (www.wireshark.org) to look at the TCP/IP
communication between the DNS-323 and a PC, then compare that to the
transfer of the same file/directory between the PC and another PC.


DNS-323 • 2x Seagate Barracuda ES 7200.10 ST3250620NS 250GB SATAII (3.0Gb/s) 7200RPM 16MB • RAID1 • FW1.03 • ext2 
Fonz's v0.3 fun_plug http://www.inreto.de/dns323/fun-plug

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#7 2008-04-07 18:17:35

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Very slow reading from DNS-323

mig wrote:

You can use Wireshark (www.wireshark.org) to look at the TCP/IP
communication between the DNS-323 and a PC, then compare that to the
transfer of the same file/directory between the PC and another PC.

I just want to point out that if you're using a network switch (as compared to a hub), the switch must either support monitored or mirrored ports, or you will need to run wireshark on one of the PCs involved in the file transfer.

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#8 2008-04-07 19:24:30

Highlander
Member
Registered: 2008-03-03
Posts: 11

Re: Very slow reading from DNS-323

I had a similar problem when I first got my DNS 323.

When I first set it up I got a large .VOB file and ran some speed tests to see if there was much performance increase when I included
a 1Gig switch into my network.

I found that when I first set it all up the DNS 323 would hang frequently about three quarters of the way through the transfers, and a
reset was the only thing to get it out of the problem.

In the end I swapped a full set of CAT5e cables with another set and finally found out that there was a bad cable in my original setup.

Everything is fine now, and I have no more hangs, and the dodgy cable has been marked as only to be used for 100m networks.

Try your cables, especially the one directly connected to the DNS 323.

Highlander

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#9 2008-07-21 10:09:44

ON6LW
Member
Registered: 2007-06-16
Posts: 9

Re: Very slow reading from DNS-323

Thanks to everybody for the replies above, but they did not help.
Nothing was wrong with the cabling and also a Gigabit switch didn't help.
Finally, I found the problem:
I'm using G-Data's Internet Security (which is a very good product in my opinion) and I had to uncheck "Check network address" in the Virus Monitoring Options.
This does not disable the software firewall but for some reason, only communication with the DNS-323 is affected and not with any of the other PC's in the same network.

Regards to all.

ON6LW

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#10 2008-07-21 15:01:24

silversurfer
Member
Registered: 2008-07-20
Posts: 95

Re: Very slow reading from DNS-323

Maybe the internet security kit is using some sort of detection for IP address spoofing and tries to check addresses with name lookups (DNS or Netbios Name Resolution). Maybe it is blocking network transfers as long as it can't match a name to its address.
It's only a guess but you could find that out using Wireshark.

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#11 2008-08-03 21:35:21

crazyman
New member
Registered: 2008-08-02
Posts: 2

Re: Very slow reading from DNS-323

I experience a transfer speed from/to DNS-323 max. 1.5 Mbps. Copying from one disk of the DNS-323 to the other is done also at this low speed... Any ideas, how to increase the transfer speed? The network is FE, the cabling is fine.

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#12 2008-08-04 00:14:22

bq041
Member
From: USA
Registered: 2008-03-19
Posts: 709

Re: Very slow reading from DNS-323

Are you running any firewall software, including windows firewall?  Also, what speed is your network?  Make sure it is actually synced at that speed.  Lastly, if you are copying from 1 drive to the other, you are actually copying the data from the DNS to your computer and then back to the DNS, all through the network.  The best speed for disk to disk transfer is to telnet in and copy the data natively.


DNS-323     F/W: 1.04b84  H/W: A1  ffp: 0.5  Drives: 2X 400 GB Seagate SATA-300
DNS-323     F/W: 1.05b28  H/W: B1  ffp: 0.5  Drives: 2X 1 TB  WD SATA-300
DSM-G600   F/W: 1.02       H/W: B                Drive:  500 GB WD ATA

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