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#1 2009-02-06 08:56:23

betty
New member
Registered: 2009-02-06
Posts: 3

DNS323 Network Connectivity Issues

Setup
DNS-323
running 1.06
2 seagate  (ST31000340AS) 1tb drives raid 0 (2tb total)


One of the things this drive is sharing is my mp3 collection, when playing music on my windows box through winamp I can not seem to get through an entire song without issues. Occasionally (about 30 seconds -> 1 minute through a song) Winamp starts to repeat the last second of sound played. If stop and restart the song it starts playing again normally (only to have the same problem).  Other players (media player classic) seem to be more successful, I still think the problem is with my DNS323 but is amplified by the way winamp buffers the data.

I seem to have similar issues trying to play videos on a PS3 via the UPnP media server, but less frequently. (this is the main issue i'm actually worried about)

I have a cmd window open constantly pinging my nas, the network does not drop out but I do see the odd spike from 1ms up to about 15ms (which I presume is nothing to really worry about).

Any ideas would be appreciated. I can use a different player then Winamp, but I would rather fix the issue so I can stream video to my ps3.

Thanks

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#2 2009-02-06 15:17:55

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: DNS323 Network Connectivity Issues

I can't shed any light on the original issue, but I would like to mention one thing about ping and it's usage.

Ping should really be used only to test for connectivity - trying to use it to check for latency, lag, etc., can give very misleading results.

A couple of examples - if you ping a Cisco device, the first ping request will almost always be dropped, this is caused by the software that responds to the request having to start, the remaining requests will not time out - this does not mean there is a problem with the device, or the network, it's just a peculiarity of how Cisco devices work - I start with this example for a reason that I will now explain - Cisco, obviously, does not place a high priority on the device being ready to respond to a ping request, the priority is given to the device's normal functions - switching, routing, etc.

Next example - I'm sitting at my desk, with four command windows open on a Windows XP desktop, and I'm continuously pinging four devices on my network - two network switches, a router and a Windows server.  The router consistently reports <1mS response times, the server also reports <1mS response times with an occasional spike to 15 mS, and the switches report response times of 1mS occasionally jumping to 2mS, 8mS, 15mS - with no apparent correlation between the spikes on any one device.

Given the fact that the ping request has to travel through one switch to get to the router and through both switches to get to the server - it should be impossible for the router and/or the server to be able to respond faster than the switch linking them - but this is not an anomaly, this is repeatable - you can do your own tests if your network hardware is manageable.  What I believe causes this discrepancy is the different devices dealing with their different process in the order of priority they were programmed to - routers route, switches switch, and when they have a few processor cycles to spare they will respond to a ping request - it certainly doesn't take a full millisecond for the request to transit the 20 odd feet of CAT5e cable between the desktop and the first switch, the remainder of the equipment is no more than 2~3 feet (cable-wise) beyond the first switch, and perhaps 10 feet for the server - with the exception of the desktop, we're talking patch cords.

I'm not saying completely ignore the ping response times, just don't put too much emphasis on them - if you know what to expect, they can be very good sources of information.  When my internet connection seems slow, I do a traceroute (which uses ping) to a common internet site (such as Yahoo) and look at the times - when I see the second & third hops in the 2 second region, I know that's one of my kids maxing out the DSL circuit, if the second & third hop are low and the fourth & fifth high, that's caused by congestion at the ISP, if the first half dozen are low and the remainder up over 600 mS that's a failed submarine fibre and we're on a redundant satellite feed.

1mS occasionally spiking to 15mS - as you say - is nothing to worry about and I don't think your problem is one of network connectivity

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#3 2009-02-07 05:59:47

betty
New member
Registered: 2009-02-06
Posts: 3

Re: DNS323 Network Connectivity Issues

Thanks, I thought it was nothing really to worry about, I merely mentioned it so that people knew the network wasn't completely dropping out.

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#4 2009-02-07 10:07:47

oxygen
Member
Registered: 2008-03-01
Posts: 320
Website

Re: DNS323 Network Connectivity Issues

Don't use wireless .a or .g for streaming. use wired ethernet or .n

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#5 2009-02-07 16:23:06

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: DNS323 Network Connectivity Issues

betty wrote:

Thanks, I thought it was nothing really to worry about, I merely mentioned it so that people knew the network wasn't completely dropping out.

I would say it's not dropping out at all - although to be certain you could ping continuously for a time period of your choice (from Windows it's ping -t and CTRL-C to stop it).

As an example, when testing a new wireless WAN link, I will let ping run continuously for a weekend just to see the  packet loss as a percentage.  Generally speaking tcp/ip is a very forgiving protocol suite, it was designed to withstand disruption, so it recovers gracefully if a few packets are dropped here and there.

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#6 2009-02-07 16:34:52

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: DNS323 Network Connectivity Issues

oxygen wrote:

Don't use wireless .a or .g for streaming. use wired ethernet or .n

Personally I have not been impressed with the performance of the current crop of "draft-n" product - it does deliver better performance than g and greater range than a, but nowhere near the promise of 300 mbps - in fact I have been hard pressed to achieve a consistent 40 mbps connection - I'm talking about actual throughput here, not the reported connection speed.  By comparison - g will deliver 20 mbps.

If you're looking for reliable consistent connectivity - ethernet is the only way to achieve it.

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#7 2009-02-08 00:41:55

betty
New member
Registered: 2009-02-06
Posts: 3

Re: DNS323 Network Connectivity Issues

Sorry forgot to mention this is all using ethernet, no wireless is involved

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