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#1 2007-04-18 11:14:03

guile2912
New member
Registered: 2007-04-18
Posts: 3

Problem with seagate Drives

Hello guys, I am new to the DNS-323, bought it yesterday.

I bought 2x Seagate Barracuda 7200.9 ST3500641AS 500GB yesterday too, but when I put them in the DNS-323, the 2 hard drive blue leds keep blinking.
The Easy Search Utility can locate the unit, but when I want to configurate everything, it says "Drives not found". I pluged the Drives to my computer and they work fine.
I let the 323 online while I am at work, mayby waiting few hours will let DNS finish whatever it is doing. Drives are a bit hot when I extracted them after 15 minutes yesterday, DNS-323 could do something on them, but was not doing much noise. I have no clue.

I thought that just plugin the drives was enought for the DNS-323 to work fine quick.

Has any one had the same problem?
Thanks a lot for your help!

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#2 2007-04-18 23:23:35

phil
Member
From: California
Registered: 2007-02-21
Posts: 32

Re: Problem with seagate Drives

Hi, I have the same pair of drives but did not have this problem.  My drives were basically up and running in no time.  I know the lights will blink during the initial start-up.  If yours doesn't stop blinking there might be something wrong with the DNS box(?).  Anyways what I did was start with one drive.  Then downloaded the newest firmware (was 1.02b maybe a few months ago; now it's at 1.03) and flashed it in.  Later I put the second drive in and the DNS-323 box found it too and formatted it (set as RAID 1).  After that, it continues working as normal.  I think the DNS box and pair of drives should not get too hot (not sure how hot yours got but mine outside is about warm only during runtime).  Not sure if I know what else to try other than maybe the new firmware if it's not in there yet(?)  Also may have to try the D-Link support group too (or exchange the DNS box if bought locally).


cool D-Link DNS-323 • 2x Seagate Barracuda 7200.9 ST3500641AS 500GB SATA2 7200RPM 16MB NCQ • RAID1 • F/W: 1.03 • ext2
cool D-Link DSM-320RD MediaLounge Streaming Media Player with DVD and Card Reader • F/W: 1.04 • wired network
big_smile D-Link DSM-510 MediaLounge Streaming Media Player • HDMI 1080i • F/W: 1.07 • wired network

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#3 2007-04-19 02:38:55

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Problem with seagate Drives

I've used a different Seagate Barracuda 7200.9 drive - a 250 GB - ST3250824AS - with no problems.

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#4 2007-04-19 09:02:24

Morris
Member
Registered: 2006-12-19
Posts: 13

Re: Problem with seagate Drives

Hello, did you ever format your drives before using it???

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#5 2007-04-19 09:56:13

guile2912
New member
Registered: 2007-04-18
Posts: 3

Re: Problem with seagate Drives

Thanks for your advices, but I think I ll bring it back to store for an exchange.

I let the DNS323 up and runnnig for a day, and leds did not stoped blinking.
I tryed whith one drive, and still, the NAS is found but doesnt reconnize the drive.

I havent formated my drives, but I plugged them on to my computer to check if they were working, and everything was fine, I stopped just before formatting them.

I dont think that formatting them on fat32 or NTFS will help, wound'nt it?

Well, I guess the salesman will think I am too stupid to plug a drive in the DNS-323 myself so I too a drive with me!

Thanks for your advices, I ll keep you posted! Can wait to use the DNS-323 on my brand new gigabyte network!

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#6 2007-05-05 14:18:50

RaimundG
New member
Registered: 2007-05-05
Posts: 1

Re: Problem with seagate Drives

Maybe this does help in some other case too, it certainly helped in my case.

When I powered on my new dns-323 equipped with two Seagate ST3500841AS drives, then the drives did start spinning, but drive leds wouldn't stop flashing. I tried to start with just one drive, with or without a jumper, let it sit flashing for hours - no change.

Then I tried this:
Startet with both drives, wait until power led and net-activity led stopped flashing and then PERFORM A RESET (press reset switch at back of the case for 30secs or so). After that, the box did reboot and came up, willing to serve me.  Then I could just format the drives and the box let me configure it.

Now I'm wondering if it is save to keep using the equipment in this mode. Can anybody please make a statement to that?

-------

Addendum:
When I power-off and then power-on again, then the problem re-occures. Resetting in this situation is not the best advice, since this is a FACTORY RESET. However, after I installed firmware 1.03b, I could get into the configuration menu, even when drive-leds are flashing, and then do a restart. That still is a pain, but at least keeps my settings. For the time being, I can live with this, since we do have stable power supplies in Europe :-).

Last edited by RaimundG (2007-05-05 15:57:43)

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#7 2007-05-19 00:05:42

rjs
New member
Registered: 2007-05-18
Posts: 1

Re: Problem with seagate Drives

i had exactly the same issue.

I have one seagate disk and one WD one (didn't get 2 the same as if they both came from a dodgy batch, thry could both fail soon after each other)

Plugging both disks into my PC did not cause an issue, the PC could see both of the fine.

My 323 could not though! I tried swapping the disks over, upgrading firmware, etc.. all no no avail, it could see the WD one but not the Seagate!

Restarting the unit from the web menu seemed to help though. it found it first time (even though the device had been restarted several times before) strange, but at least it works.

Last edited by rjs (2007-05-19 00:06:12)

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#8 2007-05-21 00:57:09

Ethereal_Dragon
Member
From: USA
Registered: 2007-02-05
Posts: 55

Re: Problem with seagate Drives

My drive model info is in my sig... I took them out of the anti-static bags them came shipped in, and DIRECTLY into the 323, and it was up and running, no problem.... still running good since about January.


Gaming Rig: ASUS Z87-PRO (V EDITION), Intel Core i5-4590 Haswell, HyperX FURY 8GB DDR3 1866,
XFX Radeon HD 4870, SILVERSTONE DA700, Samsung 840 500Gig SSD MZ-7TD500BW, 3x WD20EARS 2 TB Green,
ASUS DRW-2014L1T (DVD), LG WH14NS40 (Blu Ray), Dell 2709W, Sony SDM-HS95P, Windows 10 Pro
The NAS Box: D-Link DNS-323, 0.1RC3 Alt-F firmware, 2x 7200.14 ST3000DM001 3TB EXT4 - NO RAID - 6 TB

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#9 2007-05-22 00:12:42

ausbill32
New member
Registered: 2007-05-17
Posts: 2

Re: Problem with seagate Drives

I just bought my DNS last week with two Seagate 500GB harddrives.  Plugged them both in and I let the DNS format them and mount them in RAID1.  No problems.

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#10 2007-05-23 09:20:38

DNS-323 Talker
Member
Registered: 2007-05-21
Posts: 245

Re: Problem with seagate Drives

Just to add to the Seagate confirmation...I installed my DNS today w/two of the Seagate 500 GB SataII drives (16 MB buffer) using RAID 1 and they are working fine, no problems...


DNS-323 w/two Seagate 500 GB RAID1
Fonz's Fun_Plug- Don't DNS-323 without it!

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#11 2007-05-29 18:52:43

CurtisL
Member
Registered: 2007-05-29
Posts: 19

Re: Problem with seagate Drives

I run a pair of Seagate 500G drive in mine no problem (ST3500630AS).
Typically, drives won't come from the factory formatted with any filesystem (AFAIK).
Once you plug your drives into the NAS-323, you will have to allow the device to format them.  The easiest way I've found to do it is to point a web brower at the thing.  You'll be prompted with a dialog (wizard) that walks you through it.
My NAS-323 is simply named "NAS" on my network so http://NAS brought up the wizard.
Windows may also find it as a uPnP device, so if you double click on the NAS in the My Network window, you should see the same thing.
Have you gone through that?

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#12 2007-06-20 20:55:08

dtshin
Member
Registered: 2007-01-24
Posts: 13

Re: Problem with seagate Drives

I just bought a pair of Seagate 750 GB drives (STS3750640AS). First was able to boot up and the formatting gets to 94% and then stops.

Now the configurator tells me "No Hard drives were detected". I have firmware 1.01 out-of-the-box.

I've also tried plugging in one drive individually, no luck, still "No hard drives were detected".

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#13 2007-06-21 04:51:57

richneo
Member
From: Singapore
Registered: 2007-05-29
Posts: 77

Re: Problem with seagate Drives

dtshin wrote:

I just bought a pair of Seagate 750 GB drives (STS3750640AS). First was able to boot up and the formatting gets to 94% and then stops.

Now the configurator tells me "No Hard drives were detected". I have firmware 1.01 out-of-the-box.

I've also tried plugging in one drive individually, no luck, still "No hard drives were detected".

u nid firmware 1.01b and above to support 750g and 1tb hdd

1.01b      ¤ Now supports 750GB hard drives.
¤ UPnP icon in Network Places now launches properly.
¤ D-Link NTP time servers added.
¤ Default device name is now dlink-xxxxxx.
¤ The e-mail alert which sends an e-mail when temperature is exceeded will also shut down the device after the e-mail is sent.
¤ Extra JBOD volume is no longer forced when creating a RAID volume.
¤ Allows the use of non-English character file names. (through Easy Search 2.9.0.0 or above)     10/24/2006

my dns-323 ships with 1.02


2xDNS-323 ,1xDNS-313, 1xDNS-343

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#14 2007-06-21 06:14:14

DNS-323 Talker
Member
Registered: 2007-05-21
Posts: 245

Re: Problem with seagate Drives

Mine shipped w/1.02 as well (bought it about six weeks ago, I think, from Amazon).


DNS-323 w/two Seagate 500 GB RAID1
Fonz's Fun_Plug- Don't DNS-323 without it!

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#15 2007-06-21 18:01:22

dtshin
Member
Registered: 2007-01-24
Posts: 13

Re: Problem with seagate Drives

Update

Well, I was able to bring it up after a couple power cycles, and then I was able to put on Firmware 1.04 b21.

It's working now, I'm putting a bunch of files on (not critical, just to test it out).

Thanks all for the pointers.

Last edited by dtshin (2007-06-21 18:01:51)

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#16 2007-06-24 23:44:36

ehubbard
New member
Registered: 2007-06-24
Posts: 3

Re: Problem with seagate Drives

I have the exact same problem.  One of my drives isn't seen on powerup.   I thought it was the firmware, because after I installed 1.03 it suddenly showed up, but that was because of the soft reset after the firmware update!  As soon as I restarted again (via the switch) the 2nd drive was not seen again.  I held down the factory reset for 10 seconds, and this time when it rebooted I could see it.

So --  The only workaround I can think of is getting the telnet going, and doing a software reset via telnet.  Assuming that kind of stuff is on the box, I just got it and haven't tried any of the hacks yet.

Does that seem like a good approach?  or maybe I can change some config file to make it wait longer for the drive on power up?  (assuming that is the problem)

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#17 2007-06-25 00:42:18

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Problem with seagate Drives

You don't have to install the telnet, there's a restart in the web interface that can be used.

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#18 2007-06-25 01:22:07

ehubbard
New member
Registered: 2007-06-24
Posts: 3

Re: Problem with seagate Drives

fordem wrote:

You don't have to install the telnet, there's a restart in the web interface that can be used.

Ahh.. but when your running a jbod/linear format the web interface immediately goes to the format screen.. bypassing the menus you'd use to get to the restart.. sad

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#19 2009-02-18 07:32:10

midtoad
New member
Registered: 2007-03-13
Posts: 2

Re: Problem with seagate Drives

Ditto with the "no drives" problem with a new DNS-323 and 1.04 software.  I have installed two Hitachi 1 TB drives in the box.

I took the drives out of the box and put them in a computer at work which I booted using an Ubuntu Live CD. Then used GPartEd to delete the partitions on the disk.  Then I put them back in the DNS-323 and it saw the drives, and created a RAID-1 partition on the drives.

BTW I used the excellent RAdmin LAN Scanner to find the DNS-323 on my network rather than install the DLink EasySearch facility.

Then I powered down the box and took it from my office to my home. When I powered up, it would no longer see the drives (and the blue drive icons were flashing).   After reading posts in this thread I used the Reset button to reset the box; when it came back it immediately saw the drives and all is well.

While I still can, I'm going to install fun_plug on the box so in the future I can get in with telnet to work on it.

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