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#1 2007-09-15 04:49:52

Ripperjack
New member
Registered: 2007-09-15
Posts: 4

I can access my DNS-323 via IP, but not via the device name.

G'day all. I have just set up my DNS-232, with the unit working OK, but I have found an issue with connecting to the device via windows XP.

I have set the network name of the unit to "Bytebox" and I have assigned a static IP of 192.168.0.2, with my D-Link 504 modem having a DHCP range of 192.168.0.3 to 192.168.0.128

My network is pretty simple with a D-Link 504 ADSL modem, uplinked into a Dlink 1008 gigabit switch which provides access to the computers on my network. The DNS-323 is hooked into the switch.

With my computer up and running I can access the DNS-323 if I point my windows explorer to:

\\192.168.0.2

However if I try:

\\Bytebox

I get an error message that the device could not be found. However I can access my other computers on the network via their network names OK, just the DNS-323 will not respond to its name, just the IP.

Also under the "Microsoft Windows Network" listing, under the "My Network" branch in the file tree, the DNS-323 is not listed.

My questions are:

- Is this not seeing the unit via its name a symptom of a static IP?
- Is setting the IP of the DNS-323 outside of the DHPC range of the modem causing this issue?
- Is this because the product is just a piece of junk, as a lot of people on the Internet claim?

Any ideas on how to fix this would be greatly appreciated.

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#2 2007-09-15 12:34:12

DeLaCroix
Member
Registered: 2007-08-18
Posts: 91
Website

Re: I can access my DNS-323 via IP, but not via the device name.

Ripperjack wrote:

- Is this because the product is just a piece of junk, as a lot of people on the Internet claim?

Throw it away (in my arms please!) or just like it. It is definitely not a piece of junk

Have you set the name of the "Workgroup" to your workgroup? Your DNS doesn't seem to resolve the name correctly, so this may be the error?

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#3 2007-09-15 16:20:02

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: I can access my DNS-323 via IP, but not via the device name.

I'm inclined to respond in a manner similar to that of the first reply.

To be a little more helpful

- No - this has nothing to do with a static ip
- No - this has nothing to do with setting the ip of the DNS-323 outside of the DHCP range of the modem, which needs to be done if you are going to use a static ip
- No - It's more likely to be a function of how you and all those "lot of people on the internet" set the unit up.

Name resolution is handled either by a DNS server which you don't have or SMB's "master browser" for which you need to have the workgroup set (as the previous user suggested) - personally I have no difficulty in accessing my DNS-323 using either it's static ip address, or it's workgroup name, or for that matter - simply opening "My Network Places" and clicking on the shares shown, I do not and have never used EasyShare or whatever it's called - it is simply not necessary on a properly configured network (other than to change the locale), everything else can be done from the admin web pages.

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#4 2007-09-15 17:05:10

w00
Member
Registered: 2007-09-07
Posts: 29

Re: I can access my DNS-323 via IP, but not via the device name.

having the sam problem as the first poster:

can access the dns via its ip, can also mount the share via its ip, but SOMETIMES i can NOT access it via its name, meaning \\ip\ or http://ip will work fine, but NOT \\name\ or http://name.

the "fix" for me is not using the name sad

will post here when i find the solution.

cheers

EDIT: this error occurs only sometimes
________________________
ch3snas, fw 1.02 beta, static ip

Last edited by w00 (2007-09-16 21:37:42)

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#5 2007-09-16 11:09:30

kymlp
Member
From: Melbourne, Australia
Registered: 2007-05-28
Posts: 17

Re: I can access my DNS-323 via IP, but not via the device name.

Like Fordem, I have no problem accessing via its name... I also have my home "workgroup name" defined everywhere: in the router, in the DNS323 and in all PC's. (I didn't bother with the share utility either!).

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#6 2007-09-16 18:34:18

dan.crouthamel
Member
Registered: 2007-08-23
Posts: 43

Re: I can access my DNS-323 via IP, but not via the device name.

kymlp wrote:

Like Fordem, I have no problem accessing via its name... I also have my home "workgroup name" defined everywhere: in the router, in the DNS323 and in all PC's. (I didn't bother with the share utility either!).

Same here - accessing via its name is not a problem for me.

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#7 2007-09-16 19:57:52

hwazlewood
Member
Registered: 2007-09-16
Posts: 22

Re: I can access my DNS-323 via IP, but not via the device name.

I have this issue from time to time. Often just after it has booted.
I have a local domain setup for active directory.

If you have DHCP set up, and are running a DNS-server (DNS is domain name server), you could reserver you ip address for the DNS-323 box in the DHCP server, and then add the name lookup to the DNS-server. this way it will always work.

Max

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#8 2007-09-17 01:45:00

Ripperjack
New member
Registered: 2007-09-15
Posts: 4

Re: I can access my DNS-323 via IP, but not via the device name.

Well from the responses, it does seam that it is an DNS error. However I am not sure how to result it, since I have done pretty much what all of your are eluding to in that:

- My D-Link 504 ADSL modem is running the DNS server as it were. The primary DNS setting of all my computers is pointing to the modem ( 192.168.0.1 )
- My modem and all computers are in the same workgroup, as is the DNS-323 unit.
- The DNS-323 is set to static IP in the admin page.

Could it be that since the DNS-323 is set to a static IP, it is not being listed in the modems DNS server as it is not getting an IP from the modems DHCP function?

I remember when I very first hooked the unit up to my network, before setting the IP to static in the admin pages, it did appear in the "My Network Places". Now, that is set to a static IP, it is no longer showing and that I have to use the IP number in the folder address bar to connect.

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#9 2007-09-17 02:31:45

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: I can access my DNS-323 via IP, but not via the device name.

I could be wrong, but I don't think the 504 actually has a DNS server - what it does is forward the DNS requests to the ISP's DNS server - which of course would not know about your DNS-323.

One way to find out would be to re-configure the DNS-323 to use DHCP and you could also use a DHCP reservation to keep the DNS-323 at a specific ip address.

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#10 2007-09-17 03:43:51

hwazlewood
Member
Registered: 2007-09-16
Posts: 22

Re: I can access my DNS-323 via IP, but not via the device name.

if you don't have a proper DNS then you could just add the desired name to you host file.

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#11 2007-09-17 03:55:31

Ripperjack
New member
Registered: 2007-09-15
Posts: 4

Re: I can access my DNS-323 via IP, but not via the device name.

fordem wrote:

One way to find out would be to re-configure the DNS-323 to use DHCP and you could also use a DHCP reservation to keep the DNS-323 at a specific ip address.

Indeed. That was the first thing I was going to try. Set the DNS-323 back to DHCP and see if it appears in the "Microsoft Windows Network" listing.

The only thing to do then, if that does fix that symtom, is to work out if the D-Link 504 modem can do a DHCP reservation, since the DHCP setting options are pretty simplistic. smile

Update ( 6 hours later ) :-

Well trying to set the unit into DHCP mode didn't solve anything. As before I can access via IP number, but not by the units name. I double checked all my workgroup/domain settings and everything looks OK, but still no DNS resolution.

I guess the problem is that the D-link DSL-504 modem doesn't have a fill DNS server, as has been suggested. It just relays the DNS information from the ISP to my network and back again, so I would have to get the ISP to host my DNS-323 name, which an't going to happen any time soon.

So at this stage the easiest thing to do, without setting up an windows 2000/2003 server on my network, is to live with the IP access only. Since my network at this stage consists of the modem, the 8 port gigabit switch, the DNS-323 and 3 windows XP professional boxes. I currently do NOT run any servers, so everything is pretty much peer-to-peer.

I don't suppose there are any other ADSL routers out there that do have a fully blown DNS server built in?

Last edited by Ripperjack (2007-09-17 13:44:13)

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#12 2007-09-17 21:04:15

FIB
Member
Registered: 2007-03-13
Posts: 13

Re: I can access my DNS-323 via IP, but not via the device name.

I have also experienced similar issue also.

I got an ASUS wl500g router with custom firmware http://oleg.wl500g.info/ and mac address assigned IP address (192.168.1.10) of the DNS-323.

Try to have a look here http://www.thekelleys.org.uk/dnsmasq/docs/FAQ and see for “Q: Names on the internet are working fine, but looking up local names from /etc/hosts or DHCP doesn't seem to work“. I had left the domain field blank in the router!

In the DNS-323 WEB configuration SETUP | DEVICE , I have set the Name and Description fields to same value, to make name consistent. Ping –a 192.168.1.10 resolved the device name as the Description field value!?

And as already mentioned, use same workgroup name.

Edit: (FW 1.3 and fonz fun_plug 0.3)

Last edited by FIB (2007-09-17 21:05:28)

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#13 2007-09-17 21:50:33

FIB
Member
Registered: 2007-03-13
Posts: 13

Re: I can access my DNS-323 via IP, but not via the device name.

FIB wrote:

In the DNS-323 WEB configuration SETUP | DEVICE , I have set the Name and Description fields to same value, to make name consistent. Ping –a 192.168.1.10 resolved the device name as the Description field value!?

Sorry, the ping issue is not fixed. I named my box nas, but see here:

C:\>ping -a 192.168.1.10

Pinger DNS-323.localnet [192.168.1.10] med 32 byte data:

Svar fra 192.168.1.10: byte=32 tid=1ms TTL=64

C:\>ping nas

Pinger nas [192.168.1.10] med 32 byte data:

Svar fra 192.168.1.10: byte=32 tid=3ms TTL=64

C:\>ping dns-323

Pinger dns-323.localnet [192.168.1.10] med 32 byte data:

Svar fra 192.168.1.10: byte=32 tid=1ms TTL=64

Not sure were the dns-323 name is comming from!?

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#14 2007-09-17 21:55:42

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: I can access my DNS-323 via IP, but not via the device name.

Ripperjack wrote:

fordem wrote:

One way to find out would be to re-configure the DNS-323 to use DHCP and you could also use a DHCP reservation to keep the DNS-323 at a specific ip address.

Indeed. That was the first thing I was going to try. Set the DNS-323 back to DHCP and see if it appears in the "Microsoft Windows Network" listing.

The only thing to do then, if that does fix that symtom, is to work out if the D-Link 504 modem can do a DHCP reservation, since the DHCP setting options are pretty simplistic. smile

Update ( 6 hours later ) :-

Well trying to set the unit into DHCP mode didn't solve anything. As before I can access via IP number, but not by the units name. I double checked all my workgroup/domain settings and everything looks OK, but still no DNS resolution.

I guess the problem is that the D-link DSL-504 modem doesn't have a fill DNS server, as has been suggested. It just relays the DNS information from the ISP to my network and back again, so I would have to get the ISP to host my DNS-323 name, which an't going to happen any time soon.

So at this stage the easiest thing to do, without setting up an windows 2000/2003 server on my network, is to live with the IP access only. Since my network at this stage consists of the modem, the 8 port gigabit switch, the DNS-323 and 3 windows XP professional boxes. I currently do NOT run any servers, so everything is pretty much peer-to-peer.

I don't suppose there are any other ADSL routers out there that do have a fully blown DNS server built in?

I think a previous poster suggested editing the hosts file.

All tcp/ip implementations have a "hosts" file - with Windows XP it's in C:\Windows\System32\Drivers\etc - it's a text file which can be used to force name resolution - open the file with a text editor and you will see examples of what can be done with it.

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#15 2007-09-18 03:51:15

Ripperjack
New member
Registered: 2007-09-15
Posts: 4

Re: I can access my DNS-323 via IP, but not via the device name.

fordem wrote:

I think a previous poster suggested editing the hosts file.

True, adding the IP of the DNS-323 to the hosts file will solve the problem for my computers. However, on weekends I have friends around for network gaming and file "backup's" on my LAN. So I would have to edit their hosts file as well, for them to access my DNS-323 via name rather than IP.

I can't expect my friends to allow me to fiddle with their hosts file, thus I was trying to see if there was another way of making my network be aware of the DNS-323, without resorting to hard coding IP settings on each computer, in a peer to peer situation.

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#16 2007-10-01 22:06:25

FIB
Member
Registered: 2007-03-13
Posts: 13

Re: I can access my DNS-323 via IP, but not via the device name.

FIB wrote:

In the DNS-323 WEB configuration SETUP | DEVICE , I have set the Name and Description fields to same value, to make name consistent. Ping –a 192.168.1.10 resolved the device name as the Description field value!?

...

In the DNS-323 WEB configuration SETUP | DEVICE , I have set the Name and Description fields to same value, to make name consistent. Ping –a 192.168.1.10 resolved the device name as the Description field value!?

Sorry, the ping issue is not fixed. I named my box nas, but see here:

C:\>ping -a 192.168.1.10

Pinger DNS-323.localnet [192.168.1.10] med 32 byte data:

Svar fra 192.168.1.10: byte=32 tid=1ms TTL=64

C:\>ping nas

Pinger nas [192.168.1.10] med 32 byte data:

Svar fra 192.168.1.10: byte=32 tid=3ms TTL=64

C:\>ping dns-323

Pinger dns-323.localnet [192.168.1.10] med 32 byte data:

Svar fra 192.168.1.10: byte=32 tid=1ms TTL=64

Not sure were the dns-323 name is comming from!?

I had to debug this a bit further on my Windows PC, so I had to explore the commands "nslookup" and "nbtstat".

I found that the old device named of my DNS box "dns-323" was cached and not renewed by my router. The router needed to rebooted before my box was consistent named "nas".

So I guess that my conclusion "set the Name and Description fields to same value, to make name consistent", was based on a glitch.

Sorry for any confusion.

Last edited by FIB (2007-10-01 22:07:23)

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#17 2008-09-08 11:30:01

mbutler257
Member
Registered: 2008-09-08
Posts: 5

Re: I can access my DNS-323 via IP, but not via the device name.

Hi FIB
I just had the same issue with my DNS323 & fixed it by changing the workgroup from WORKGROUP to Workgroup. Which worked for me, even though all the other devices have all capitals as their workgroup name.

Hope this helps
Mark

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#18 2008-09-08 16:19:41

bq041
Member
From: USA
Registered: 2008-03-19
Posts: 709

Re: I can access my DNS-323 via IP, but not via the device name.

If you just add the name of the DNS to your hosts and LMhosts file, your computer will always know where it is.  Those files are checked first before looking for the dns server.


DNS-323     F/W: 1.04b84  H/W: A1  ffp: 0.5  Drives: 2X 400 GB Seagate SATA-300
DNS-323     F/W: 1.05b28  H/W: B1  ffp: 0.5  Drives: 2X 1 TB  WD SATA-300
DSM-G600   F/W: 1.02       H/W: B                Drive:  500 GB WD ATA

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