DSM-G600, DNS-3xx and NSA-220 Hack Forum

This sounds like you could have a problem with the IP address of your laptop and DNS-323.
Can you check the router to see what DHCP assigned IP address the DNS-323 is getting?
If you are statically assigning the DNS-323 an IP address, make sure your laptop and DNS
are on the same subnet - same first three groups of numbers in the IP address (192.168.100.x
for example).

Last edited by mig (2007-10-31 07:59:14)

Believe is not good enough - you need to know for certain - if you're wrong it doesn't work.  If you're not using static addressing, what makes you believe that you have the "assigned" address?  Dynamic addresses (the alternative to static) can and do change.

I suggest you plug your laptop into the router and try again - this will eliminate the wireless aspect as a possible cause, and then follow that up by powering the DNS-323 off and back on, it should get a new address from the router and that just might solve your problem.

Consider using static addressing.

Briefly - there are two ways to set ip addresses, static and dynamic.

With static addressing the ip address is manually set on the device and remains fixed until the device is reconfigured, with dynamic addressing, the device temporarily leases the ip address from a DHCP (Dynamic Host Configuration Protocol) server, with the DHCP server determining the address and the duration of the lease.  You can configure the DHCP server to reserve a particular ip address for a particular device, using DHCP reservations - sometimes incorrectly called static DHCP.

The problem with dynamic addressing, especially for servers, is that dynamic addresses can change, making it difficult to find the server - DHCP reservation is one way around this, BUT, if the DHCP server fails, or becomes disconnected from the network, EVERY OTHER DEVICE that uses DHCP will lose it's ip address when the DHCP lease expires.

Right now you are trying to determine where your problem lies - is the DNS-323 defective?  is it at an incorrect ip address?  is your laptop at an incorrect ip address?  is the network itself working?

If you knew the ip address of the DNS-323 you could rapidly find the answers to these questions, and the only way to know the ip address is to use static addressing.

Ok - all of the above is simply in answer to your question as to why I recommend static addressing - none of it really helps you solve your problem - let's see what we can do in that direction.

I'm going to assume that you have a typical consumer router, that it is working, that you're using it to get internet access, and that it provides DHCP services, because most of them do so by default - I hate making assumptions, but I have to start somewhere.

Your router should have "LAN" or link leds that light when a device is plugged into one of the ports, the DNS-323 also has one - start by making sure these lights are both on.  Reset the DNS-323 and when the power indicator stops flashing, log into the router and find it's attached devices list - look for the DNS-323 and see what ip address it has (if any), put that address into your browser and you should be able to bring up the config screens.

Set a static ip address in the same range as the one it shows - for example - it may show 192.168.1.10x (if you have a Linksys router, because they start issuing addresses from 192.168.1.100) you can set it to 192.168.1.99.

not sure about changing what? the router IP or the DNS IP?

You set a static ip address on the DNS-323 through the LAN setup screen - when you go into config, select SETUP from the horizontal menu and then select LAN from the vertical menu - you need to set an ip address (192.168.1.99) and a subnet mask (255.255.255.0) - the gateway ip and DNS entries may be left blank or you may want to put your router's ip address (192.168.1.1), these entries are only required if you're going to be connecting to the DNS-323 remotely (from outside your LAN) and using the email alerts.  Click save settings and I believe the unit reboots itself, and you're done.

I'm not certain what your last question is about - there is no need to change anything at the router.

I did everything as you said and I can access the DNS setup through the .99 address.  But ultimately I want the DNS just to show up with as a drive letter in my My Computor folder so I can drag and drop to it.  The only way I know how to do that is to run the Easy Search Utility, but when I run it, no storage devices show up, so I can't set a drive letter.  I assumed it was because the router still shows .100 as the address of the router.  If I http the .100 it does fail, so is is changed to the .99.

So I thought the logic was the laptop routes through the router to the DNS, and if the router still shows .100 then my laptop is unable to "see" the DNS for me to run the Easy Search Utility until the router shows .99 as the IP address.  And by the post from kymlp, it seems my only recourse is to reset the router?  I thought I would have to tell the router I had a static address for the DNS and set that within the router.

Just checking before I really start to screw things up!

Thanks again....

fordem wrote:

You set a static ip address on the DNS-323 through the LAN setup screen - when you go into config, select SETUP from the horizontal menu and then select LAN from the vertical menu - you need to set an ip address (192.168.1.99) and a subnet mask (255.255.255.0) - the gateway ip and DNS entries may be left blank or you may want to put your router's ip address (192.168.1.1), these entries are only required if you're going to be connecting to the DNS-323 remotely (from outside your LAN) and using the email alerts.  Click save settings and I believe the unit reboots itself, and you're done.

I'm not certain what your last question is about - there is no need to change anything at the router.

Open your windows explorer and
   under the 'tools' menu, select 'map network drive'
   pick your drive letter -- H,
   then browse to the DNS-323
   check the 'Reconnect at login' box 
   click the finish button
That should do it.

Last edited by mig (2007-11-01 20:49:52)