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#1 2007-11-09 07:24:41

Drew
Member
Registered: 2007-11-04
Posts: 28

Itune Server does not work for me....

Hi,

I have had the 323 now for a week and I can not for the life of me get the 323 to show up in my Itunes. I have both XP (SP2) and OSX (10.4).

I noticed that on the known issues there are a couple of itunes related points. The solution is to load latest version of mt-daapd or Twonky. I am a complete novice with linux and it has been 15 years since I used a prompt...I really would like to see if I can get the FW 1.3 working out of the box before I attempt to move to a newer version of a media server.

I have enabled the itunes server.
I have both itunes apps set to search for and share their libraries. They can see each other...not the 323.
I have tried static IP's...
I have spoken to D-Link support - No help there!
Reloaded FW 1.3
UPnP works fine as I can stream music to my AV Receiver.
Enabled and disabled the UPnP on the router.

The EasySearch app does not find the 323....this may be a clue? But, I can use the Web GUI to get into the D-Link admin and my router shows it is on the network.

Can anybody offer any advice as to what I may have missed?

Any help appreciated smile Thanks.

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#2 2007-11-09 11:48:33

frodo
Member
From: Stockholm, Sweden
Registered: 2007-01-17
Posts: 259

Re: Itune Server does not work for me....

Is the DNS sitting on the same ip subnet? I.e same range of IPs? Or do you need to go through the router? If it is not on the same network it will NOT work.

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#3 2007-11-10 12:18:53

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

frodo wrote:

Is the DNS sitting on the same ip subnet? I.e same range of IPs? Or do you need to go through the router? If it is not on the same network it will NOT work.

I am a novice....I am not sure.

This is the status page from Web GUI.

LAN INFO :
IP Address:      10.1.1.6
Subnet Mask:      255.0.0.0
Gateway IP Address:      10.1.1.1
Mac Address:      00:19:5B:EE:9D:F0
DEVICE INFO :
Workgroup:      workgroup
Name:      dlink-EE9DF0
Description:      DNS-323
System Temperature:     
PRINTER INFO :
Manufacturer:      None
Product:      None
HARD DRIVE INFO :

Volume Name:     Volume_1
Volume Type:     RAID 1
Sync Time Remaining:     Completed
Total Hard Drive Capacity:     490402 MB
Used Space:     69912 MB
Unused Space:     420489 MB


THis is the Status from the router.....

LAN
    MAC Address     00:17:9A:1D:D4:C7    
    IP Address     10.1.1.1    
    Subnet Mask     255.0.0.0    
    DHCP Server     Enabled    
    NAT     Enabled    
WAN
    Virtual Circuit        
    Status     Connected    
    Connection Type     pppoe    
    IP Address     58.110.185.196     
    Subnet Mask     255.255.255.255     
    Default Gateway     198.142.129.11     
    DNS Server     211.29.132.12    

And this is the devices attached to the router. Interestingly, the 323 does not show up.....

DHCP Clients
MAC Address     IP Address     Host Name
00:90:4b:98:85:37     10.1.1.3     PC103103209124
00:90:4b:98:85:37     10.1.1.4     PC103103209124
00:09:b0:00:8c:ff     10.1.1.2     unknown

I understand that this should be simple....

Drew.

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#4 2007-11-11 00:01:10

frodo
Member
From: Stockholm, Sweden
Registered: 2007-01-17
Posts: 259

Re: Itune Server does not work for me....

00:90:4b:98:85:37     10.1.1.3     PC103103209124
00:90:4b:98:85:37     10.1.1.4     PC103103209124
00:09:b0:00:8c:ff     10.1.1.2     unknown

I assume that one of the above addresses are your PC? Or is it behind a wireless router?

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#5 2007-11-11 06:15:29

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

These are the IP's and the relevant devices.

MAC Address IP Address Host Name
00:11:50:1f:1b:8a 10.1.1.3 unknown (Mac)
00:90:4b:98:85:37 10.1.1.4 PC103103209124 (XP)
00:09:b0:00:8c:ff 10.1.1.2 unknown (Onkyo AV Receiver 905)
00:19:5b:ee:9d:f0 10.1.1.6 Dawson_HDD (DNS-323)

The wireless router is on 10.1.1.1 (D-Link DSL-G604T)

I have tried just about everything to get the EasySearch app to work....but the 323 does not show up.

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#6 2007-11-11 12:46:54

frodo
Member
From: Stockholm, Sweden
Registered: 2007-01-17
Posts: 259

Re: Itune Server does not work for me....

Hmm,

I can only see two reasons for your issues.

1) Your router is not working correct.

or

2) Some of the softwares doesn't handle so large subnets (255.0.0.0)

To try the last option you could try and make your subnet smaller. Changing it to 255.255.25.0 should not make any difference for your network. However you will need to reboot/restart all devices obtaining IPs from your router and change devices which have manually assigned IPs.

Good luck

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#7 2007-11-12 00:10:10

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Itune Server does not work for me....

actually my 323 is the same. i cannot see the iTunes server on the 323 from any itunes client i have on the network.

however, i have seen it once & thus only once on the network via iTunes client. unfortunately i do not know what it was that caused it to 'suddenly' appear out of nowhere. but even after i saw it, 5 minutes later it was gone.

it 'may' be the refresh time on the 323 (i have mine set to every 5 minutes) and have TON's of MP3's on it (yes, i did set the iTunes folder correctly within the 323)

i may increase the refresh time to see if that is of any use

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#8 2007-11-12 01:00:03

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

I have tried just about everything I can think of. There is a post that mentions if there are errors within the mp3's that can cause issues...However I have checked all my mp3's for errors and they are all clear.

Frodo, I will give changing the subnet a go and report back later tonight.

Another clue may be this...I could not FTP any files to the 323 via gui-ftp. I then turned the friewalls ON in Windows. I tried to copy files across again and bingo - Windows asked to allow - I answered yes - and they transferred. This is strange as previously I did not have firewalls on (so ftp'ing should have been ok).

Will get back to you on subnet changes....

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#9 2007-11-12 03:23:12

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Itune Server does not work for me....

i dont have any firewall's internally .. only externally. see if your 323 is doing something on the HD which is taking up its processing power (eg, see if the blue HD light is blinking on the 323

oh, and im on the 1.04 beta firmware (not the one just recently released)

Last edited by fickle (2007-11-12 03:23:44)

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#10 2007-11-12 04:48:50

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

No other processes running. Light stays steady. I will change to the beta FW to see if it makes any difference. I expect not....but worth a go.

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#11 2007-11-12 11:17:10

frodo
Member
From: Stockholm, Sweden
Registered: 2007-01-17
Posts: 259

Re: Itune Server does not work for me....

Did you try the subnet change? I do however think this might be fw related. As you can not find the DNS with the EasySearch utility either.

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#12 2007-11-12 18:13:14

slipperman
Member
Registered: 2007-10-07
Posts: 9

Re: Itune Server does not work for me....

I had this problem and went through a sequence of nightly ordeals of root cause analysis. What I did in the end was 1. Reinstalled fw 1.03 and 2. made incremental updates and refreshes of itunes, also started with refresh of the empty itunes folder. That solved it for me. I can't really tell exactly what did it, since I made these two steps without checking interdependency. It has been suggested that #2 has nothing to do with it so it would be interesting to have verified whether or not e.g. a initial refresh of the itunes folder is needed or not.

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#13 2007-11-12 23:52:24

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Itune Server does not work for me....

ok, it seems that the earlier 1.04 beta firmware fixed up some iTunes issues of which i am on. i found that making the iTunes refresh to 5 minutes screwed me so i put it to 24 hours and now the server is working perfectly fine

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#14 2007-11-13 00:49:37

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

Tried subnet....no go....

Installed Twonky and still no Itunes share. This does lead me to the conclusion that it is FW related. I will load FW 1.4B45 tonight smile

On Twonky, the menu structure on the UPnP enabled AV Receiver (OnKyo) is much better than the standard 323 UPnP menu structure. Only problem now is I have locked myself out of the Twonky Web GUI due to choosing the wrong option. Will have to work out how to get back in tonight sad

Will let you know tomorrow if I have been successful on the FW update and Itunes server issue.

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#15 2007-11-13 06:09:53

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Itune Server does not work for me....

so are you saying that there is a Twonky UPNP server for the 323? id rather use this instead of iTunes server

can you advise of the link if this is the case?

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#16 2007-11-13 12:20:42

frodo
Member
From: Stockholm, Sweden
Registered: 2007-01-17
Posts: 259

Re: Itune Server does not work for me....

FW = firewall issue. Not firmware issue. You better check so you don't have more than one firewall.

The key here is that EasySearch is not being able to find your DNS. It uses multicast(broadcast) to locate it. If you can't find it then it is a network issue. Network issues could be either incorrect network configuration or a firewall somewhere filtering out packets.

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#17 2007-11-13 13:35:28

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

Well....SUCCESS....installed 1.04B55 Firmware and it works....Works a treat! This really annoys me as I have been in contact with D-Link support in Australia and they were about as much use to me as breasts on a bull!

Fickle...just go to Twonkyvision and you will find a demo.

Thanks for the help frodo. I will probably need some help in the future about a few other things like php, lighttpd, etc smile

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#18 2007-11-13 18:13:59

frodo
Member
From: Stockholm, Sweden
Registered: 2007-01-17
Posts: 259

Re: Itune Server does not work for me....

You know that the latest version is B58?

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#19 2007-11-14 00:35:19

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

frodo wrote:

You know that the latest version is B58?

Yes...but I didn't want to register at D-Link Germany (I don't speak German). If it is available on this forum I will download.

Unfortunately the itunes share is not showing up on my Mac. But at least it is working on XP. Something to solve there smile

Currently I have the DNS-323 (mt-daapd) running the itunes and Twonky for the media server (i can not get the itunes working off Twonky...). This seems to do the trick. I still believe there is something not quite the norm with my network somewhere.

Thanks smile

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#20 2007-11-20 01:14:47

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

Well...only worked the 1st time. Itunes share has disappeared....do not know why! Installed Firefly via standalone method. Still no love....Bonjour is not running in the Firefly configuration/status page. Scans ok...finds all the right number of files....but does not show up in iTunes.

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#21 2007-11-20 01:29:41

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Itune Server does not work for me....

drew, wait about 1.5 days as i have, it will come back up (i think).. at least thats what happened to me ... i know, joke, but it worked in the end.. see other topic reply

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#22 2007-11-21 04:47:51

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

I installed the latest version of firmware onto the DSL-604T (modem/router).

I re-started and configured the DSL-604T. Immediately the iTunes server worked. I could see the UPnP icon for the iTunes server in My Network Places. I started iTunes and the DNS-323 iTunes server showed up. Positive I thought. However after rebooting my computer the UPnP icon for the iTunes server disappeared from My Network Places and the DNS-323 iTunes server did not show up in iTunes. This is now beyond my capabilities to fix. Something is not right somewhere..... I have spent 3 weeks trying to get this to work. Does anybody know why the UPnP icon shows up after a modem/router or DNS-323 firmware upgrade and then disappear at the next computer boot? Any help would be great.....

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#23 2007-11-21 05:54:29

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Itune Server does not work for me....

looks like i will have to do an update to my router as well to test this (though i dont think its router as i am just using my router as a dummy switch)

stay tuned

maybe we just revert back to 1.03 firmware and not try firefly what so ever

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#24 2007-11-22 23:36:31

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Itune Server does not work for me....

well, upgraded my firmware for my router and still same issue

Drew, did you revert back to iTunes server and not firefly? or you still on firefly?

cheers

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#25 2007-11-23 04:26:21

Drew
Member
Registered: 2007-11-04
Posts: 28

Re: Itune Server does not work for me....

fickle wrote:

well, upgraded my firmware for my router and still same issue

Drew, did you revert back to iTunes server and not firefly? or you still on firefly?

cheers

I'm still perseveringly with Firefly. Given that the DNS-323 comes with an early version of mt-daapd they are the same. Firefly version on this forum is a later version....I contacted Ron (author of mt-daapd/Firefly) he suggested a couple of things. This is what he suggested. It may work for you. It did not for me but I am going to try again:

That sounds like a multicast issue. If there aren't any knobs on the
router config pages to enable or tune IGMP or multicast, then the
other possible issue is that thedns-323 isn't seeing the multicast.
One trick that sometimes works on that is to move the nic into
promiscuous mode:

ifconfig eth0 promisc

from the dns-323.

Worth a shot, anyway. No firewall on that thing, is there?

-- Ron

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