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#1 2007-11-28 00:37:39

skeezix
Member
Registered: 2007-11-28
Posts: 8

Help .. lost admin password on stock DNS-323.. how to recovery/reset?

I keep an encrypted list of passwords and so forth, but naturally had a disk failure and had to restore to a slightly previous version; didn't think I'd lost anything useful and time passed, but now I find I don't know the pass to log into my DNS-323. Doh! (Found out when I thought I'f hit up the web UI and check the total disk space usage and review the email notification addies..)

Anything I can do to recover or reset the password? (ie: Without losing all the data; the drive still mounts onto my boxen just fine of course, I just can't alter its configuration and so forth..)

Thanks for any tips smile

jeff

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#2 2007-11-28 01:04:08

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

Using the reset button does not jeopardize your data - BUT - and here we go again - you really should have it backed up elsewhere.

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#3 2007-11-28 14:15:43

index monkey
Member
From: UK
Registered: 2007-06-14
Posts: 112

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

surely it should be backed up, if you intend to press the reset button or not?

maybe you could use RAID1 as a backup and take one of the disks out before pressing the reset button.

Last edited by index monkey (2007-11-28 14:18:07)


DNS-323, HW B1, 2 x 2TB WD green, fw 1.08, fun_plug 0.5, transmission, automatic, nzbget newsreader & rsync time machine backup.

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#4 2007-11-29 20:11:10

skeezix
Member
Registered: 2007-11-28
Posts: 8

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

I do have it set up RAID1, so good idea there. (Though would tht be a problem with out of sync or the like?)

I could yank both drives and reset perhaps tongue (Assuming no configuration data is stored on the disks.)

Wheres the reset? I checked the manual and it doesn't refer to a hardware reset button; there a pinhole reset on there somewhere?

jeff

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#5 2007-11-29 22:48:01

skeezix
Member
Registered: 2007-11-28
Posts: 8

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

I did as suggested.. yanked one of the drives and hit reset. (Have to hold in for 10 secs apparently.)

That did the trick!

When brought up and configured, the drive contents were fine. I plugged the other drive in hotswap, and it still says Synced, so RAID-1 seems to have survived the reset.

Thanks guys!

jeff

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#6 2007-11-29 23:13:02

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

skeezix wrote:

I do have it set up RAID1, so good idea there. (Though would tht be a problem with out of sync or the like?)

I could yank both drives and reset perhaps tongue (Assuming no configuration data is stored on the disks.)

Wheres the reset? I checked the manual and it doesn't refer to a hardware reset button; there a pinhole reset on there somewhere?

jeff

In my first reply - I said it - so here we go again - RAID1 is not a form of backup - you really should have any valueable data backed up to another device.

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#7 2007-11-29 23:48:42

skeezix
Member
Registered: 2007-11-28
Posts: 8

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

yep, of course; RAID1 is for drive-backup, not data-backup.  But this is the first step.. getting offset or a second DNS-323 is down the road tongue

Cheers,

jeff

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#8 2007-11-30 06:44:41

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

skeezix wrote:

yep, of course; RAID1 is for drive-backup, not data-backup.  But this is the first step.. getting offset or a second DNS-323 is down the road tongue

Cheers,

jeff

RAID1 is NOT a form of backup - NOT drive-backup, NOT data-backup.

RAID1 is intended to reduce the potential impact of downtime caused by drive failure.

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#9 2007-12-01 00:20:01

Zen Seeker
Member
Registered: 2007-11-28
Posts: 74

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

fordem wrote:

RAID1 is NOT a form of backup - NOT drive-backup, NOT data-backup.
RAID1 is intended to reduce the potential impact of downtime caused by drive failure.

RAID 1
Mirrored set (minimum 2 disks) without parity. Provides fault tolerance from disk errors and single disk failure. Increased read performance occurs when using a multi-threaded operating system that supports split seeks, very small performance reduction when writing. Array continues to operate so long as at least one drive is functioning.

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#10 2007-12-03 03:25:50

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

well, at least someone has confirmed that we can swap out HD's on the 323 via hotswap. this was questioned some time ago

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#11 2007-12-03 16:50:02

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

Zen Seeker wrote:

fordem wrote:

RAID1 is NOT a form of backup - NOT drive-backup, NOT data-backup.
[b]RAID1 is intended to reduce the potential impact of downtime caused by drive failure/b].

RAID 1
Mirrored set (minimum 2 disks) without parity. Provides fault tolerance from disk errors and single disk failure. Increased read performance occurs when using a multi-threaded operating system that supports split seeks, very small performance reduction when writing. Array continues to operate so long as at least one drive is functioning.

Thank you - now perhaps you would care to give us a definition of fault tolerance.

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#12 2007-12-03 16:54:09

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

fickle wrote:

well, at least someone has confirmed that we can swap out HD's on the 323 via hotswap. this was questioned some time ago

I wouldn't be so sure - hot plugging the drives is not the issue - to truly test hot swapping, you would need to hot insert an empty drive and have it rebuild automatically.

I doubt that it will - I'm out of office right now, due back in a week perhaps two - when I get back, I will test it.

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#13 2007-12-11 22:13:26

fordem
Member
Registered: 2007-01-26
Posts: 1938

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

OK - the DNS323 will NOT automatically rebuild the array if an empty drive is hotswapped in.

Scenario - 2x250GB Seagate Barracuda 7200.9 disks in a RAID1 array occupying the entire disk.

Test methodology - data - about 2GB - was copied to the disk, the right side drive was pulled, as expected the data remained accessible, a clean (ie no partitions) Seagate Barracuda 7200.9 disk was added in the empty bay, and after the LEDs stopped flashing the data was still accessible - BUT - when the left side drive was pulled, the data was no longer available, as would have been expected had a rebuild occurred - in fact the unit appears to be hung as I cannot access it either from the web admin interface or Windows Explorer.

Edit - the unit is so thoroughly hung that it would not power off from the front panel, I had to unplug it - and on reconnecting the "replacement" drive to my Windows box, the disk management tool shows it as still having no partitions.

As I pointed out in my previous post - the ability to hot plug the drives is not the issue, this is supported by SATA - for the unit to be considered hot swap, it needs to recognise when a new drive is hot inserted and automatically rebuild the array - as would be the case for example with a Dell PowerEdge, an HP ProLiant or an IBM xSeries server that supports hot swap drives.

Last edited by fordem (2007-12-11 22:17:27)

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#14 2007-12-11 23:47:56

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

cheers for that fordem,

so, no hotswap ability on the 323. glad to see someone did some test on it

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#15 2007-12-13 18:21:17

Zen Seeker
Member
Registered: 2007-11-28
Posts: 74

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

No, but since your the one repeating yourself feel free. I thought the discription was better than "RAID1 is NOT a form of backup". Now at least they can start to see the logic.

fordem wrote:

Zen Seeker wrote:

fordem wrote:

RAID1 is NOT a form of backup - NOT drive-backup, NOT data-backup.
[b]RAID1 is intended to reduce the potential impact of downtime caused by drive failure/b].

RAID 1
Mirrored set (minimum 2 disks) without parity. Provides fault tolerance from disk errors and single disk failure. Increased read performance occurs when using a multi-threaded operating system that supports split seeks, very small performance reduction when writing. Array continues to operate so long as at least one drive is functioning.

Thank you - now perhaps you would care to give us a definition of fault tolerance.

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#16 2007-12-18 12:22:51

Pejn
Member
Registered: 2007-12-17
Posts: 61

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

hmm suddenly i couldnt log in with my password ive been using and i have not changed it yikes still i can connect to telnet/ftp strange?

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#17 2008-01-16 04:10:08

markchicobaby
Member
Registered: 2008-01-13
Posts: 22

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

skeezix wrote:

I did as suggested.. yanked one of the drives and hit reset. (Have to hold in for 10 secs apparently.)

That did the trick!

When brought up and configured, the drive contents were fine. I plugged the other drive in hotswap, and it still says Synced, so RAID-1 seems to have survived the reset.

Thanks guys!

jeff

Hi Jeff, where is the reset pin?  I can't find it in the manual either.  I've removed the drives but the only button I see is the on/off.

I've dug around but can't seem to find anything on how to do a hardware reset.

Does anyone know if this will also reset the machine to the original firmware?

Thank you
Mark

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#18 2008-01-16 04:29:37

Dlink
Member
Registered: 2007-11-21
Posts: 106

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

markchicobaby wrote:

skeezix wrote:

I did as suggested.. yanked one of the drives and hit reset. (Have to hold in for 10 secs apparently.)

That did the trick!

When brought up and configured, the drive contents were fine. I plugged the other drive in hotswap, and it still says Synced, so RAID-1 seems to have survived the reset.

Thanks guys!

jeff

Hi Jeff, where is the reset pin?  I can't find it in the manual either.  I've removed the drives but the only button I see is the on/off.

I've dug around but can't seem to find anything on how to do a hardware reset.

Does anyone know if this will also reset the machine to the original firmware?

Thank you
Mark

Mark,

The reset pinhole is located on the back of the unit between the DC-IN(Power) and LAN(Ethernet) port. Resetting the unit will return the CONFIG file to default however it will not revert to a previous firmware because when upgrading the new firware is written to flash.

And as a heads up a note has been added for where the reset pinhole is to the next upcoming documentation release. Sorry for the inconvienence.

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#19 2008-01-16 04:41:31

markchicobaby
Member
Registered: 2008-01-13
Posts: 22

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

Dlink wrote:

Mark,

The reset pinhole is located on the back of the unit between the DC-IN(Power) and LAN(Ethernet) port. Resetting the unit will return the CONFIG file to default however it will not revert to a previous firmware because when upgrading the new firware is written to flash.

And as a heads up a note has been added for where the reset pinhole is to the next upcoming documentation release. Sorry for the inconvienence.

Ah-ha!  That would be the one labelled RESET!  Cool, thanks.  I realise that I need to hold it in for about 10/15 secs but any other "Correct usage" instructions would be useful (power off first or not, LAN/USB cables in or out, how do we know its worked - does the unit flash its LEDs, etc)

Its nice to see you on here, Dlink.  We're all anxiously looking forward to firmware update 1.04, any idea of how close it is to release?

Thanks
Mark

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#20 2008-01-17 01:05:22

Dlink
Member
Registered: 2007-11-21
Posts: 106

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

Well if you are following the threads on new beta firmwares posted on here you will notice there have been many revisions of 1.04. Although we would love to release 1.04 I think it would be a wiser move to verfiy stability before jumping the gun smile. Things like breaking raid on upgrade and requiring formats would be a bad thing to release.

1.04 is getting closer to release but no release date yet due to some unicode/language issues in b82 so hopefully we will finalize firmware before we hit the b100 mark!

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#21 2008-01-17 01:31:30

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

@Dlink

can you advise as to what 1.04 (official release) will comprise of? eg, enhancements / fixes / got rid of?

also, on the beta forum's, someone mentioned that torrents will be implimented. will that be in 1.04 or later? .. just curious

cheers

Last edited by fickle (2008-01-17 01:38:03)

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#22 2008-01-17 01:41:28

mig
Member
From: Seattle, WA
Registered: 2006-12-21
Posts: 532

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

Dlink wrote:

... so hopefully we will finalize firmware before we hit the b100 mark!

Hopefully D-Link will finalize the firmware before we hit the one year mark (4/5/08) from
the last firmware release!!

Seriously, 9+ months is an very long time to wait for fixes to problems on the DNS-323.

Already, Buffalo Tech and Netgear have dual drive NAS products which compete with the DNS-323.

These products (although the Netgear is not available, yet) address some serious problems in the
area of data protection -- like journaling file systems and UPS power protection -- which the DNS-323 is
lacking and, from what I've read in the v1.04 release notes, does not look like the firmware developers
are addressing.

At least we can expect Samba v3 in FW1.04, but the longer I wait, the less confidence I have that D-Link
will ever make the DNS-323 a truly robust NAS.

Last edited by mig (2008-01-17 03:31:38)


DNS-323 • 2x Seagate Barracuda ES 7200.10 ST3250620NS 250GB SATAII (3.0Gb/s) 7200RPM 16MB • RAID1 • FW1.03 • ext2 
Fonz's v0.3 fun_plug http://www.inreto.de/dns323/fun-plug

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#23 2008-01-17 02:14:39

fickle
Member
From: Melbourne, Australia
Registered: 2007-09-10
Posts: 249

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

are the NAS boxes you mentioned taylored for home users like the 323 is and within similar costs?

i like my 323 thus far (even with the bugs it has) .. but naturally, id rather stick to what i got rather than purchasing something new to do the same thing

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#24 2008-01-17 03:23:30

mig
Member
From: Seattle, WA
Registered: 2006-12-21
Posts: 532

Re: Help .. lost admin password on stock DNS-323.. how to recovery/reset?

fickle wrote:

are the NAS boxes you mentioned taylored for home users like the 323 is and within similar costs?

What "taylored home user" features you are looking for? 

You can read a description of these product's features on the manufacturer's web sites
and see for yourself. Search for Buffalo Tech,  Linkstation Pro Duo and Netgear,  ReadyNAS Duo.

Pricing and availability would also be dependent on your location.
In the US, the Linkstation Pro Duo is available at $380 and comes with one
500Gb drive.  A DNS-323 is available at $180, add a 500Gb drive at ~$100 for
a total of $280.  The ReadyNAS Duo is not available, yet.

Only you can decide if the additional $100 is worth the features.

I'm personally disappointed with D-Link's lack of implementing existing
software technology developed to decrease the chances of data corruption,
(journaling filesystem and power protection), and those features are available
on the other devices.  So, I'm looking around for a more 'robust' NAS to use for
my home data.

There is a very active 'hacking' forum at http://buffalo.nas-central.org for Buffalo Tech NAS devices.
Already, you can find instruction there to enable installation of additional software packages on the
Linkstation Pro Duo for various functions not included in the standard firmware.

skeezix - sorry for hijacking your thread
fickle - if you want to keep discussing alternate NASs, we should start a new thread

Last edited by mig (2008-01-17 05:31:18)


DNS-323 • 2x Seagate Barracuda ES 7200.10 ST3250620NS 250GB SATAII (3.0Gb/s) 7200RPM 16MB • RAID1 • FW1.03 • ext2 
Fonz's v0.3 fun_plug http://www.inreto.de/dns323/fun-plug

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