Unfortunately no one can be told what fun_plug is - you have to see it for yourself.
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Your Case ID is DCA000892.
[Critical: Please do not change the subject line of your email when you reply. Leaving the subject line as it is will allow us to review your complete history and help us to better serve you.]
Date of Reply: 21/12/2007
Products: DNS-323
Operating System: Windows XP Pro
We do not completely understand the problems being reported in your email. The Passive FTP feature should be enabled. Do you the same problems with Windows Explorer as with the CuteFTP? I would suggest contacting our Corporate support line for help with the product. They are available Monday to Friday, 9AM to 9PM EST.
Should you require further assistance with your D-Link products, please reply to this message, or call toll free at English retail 800-361-5265, French retail 877-354-6559, Business Class 877-354-6560. Thank you for networking with D-Link.
Sincerely,
John M.
D-Link Technical Support
============Begin of Original Message ============
*** CuteFTP 8.0 - build May 31 2007 ***
STATUS: [12/20/2007 7:01:06 PM] Getting listing "/Group 1"...
COMMAND: [12/20/2007 7:01:06 PM] CWD /Group 1
[12/20/2007 7:01:06 PM] 250 OK. Current directory is /Group 1
STATUS: [12/20/2007 7:01:06 PM] PWD skipped. Current folder: "/Group
1".
COMMAND: [12/20/2007 7:01:06 PM] PASV
[12/20/2007 7:01:06 PM] 227 Entering Passive Mode
COMMAND: [12/20/2007 7:01:06 PM] LIST
STATUS: [12/20/2007 7:01:06 PM] Connecting FTP data socket...
[12/20/2007 7:01:06 PM] 150 Accepted data connection
[12/20/2007 7:01:06 PM] 226-Options: -l
226 9 matches total
STATUS: [12/20/2007 7:01:06 PM] Directory listing completed.
STATUS: [12/20/2007 7:01:08 PM] Getting listing "/Group 1/What is
NEW"...
COMMAND: [12/20/2007 7:01:08 PM] CWD /Group 1/What is NEW
ERROR: [12/20/2007 7:01:27 PM] Can't read from control socket. Socket
error = #10060
_________________________________________________________________________
*Couple of issues I need to understand and get resolved by you people:
Running Vista Business/103 Firmware/IE 7.0 / Passive FTP unchecked*
**
*1. Indicates more users than there are acutally created and assigned*
*2. Times out when requesting to go into a folder with the above message
Socket Error #10060 which Microsoft states is "sckTimedout" 10060 Socket
has been shut down. *
*3. IF I reconnect and request again the same folder it permits me ?*
*Any answers comments or advice to get this working better than it has up
til now?*
On Dec 10, 2007 10:17 AM, <catech@dlink.ca wrote:
Dear Sir,
Your Case ID is DCA000892.
[Critical: Please do not change the subject line of your email when you
reply. Leaving the subject line as it is will allow us to review your
complete history and help us to better serve you.]
Date of Reply: 10/12/2007
Products: DNS-323
Operating System: Windows XP Pro
Due to the nature of issue I would recommend you to contact us at (877)
354-6560 and speak to our business support to resolve your issue in a timely
way. They are open Monday through Friday 9:00AM -9PM EST.
Should you require further assistance with your D-Link products, please
reply to this message, or call toll free at English retail 800-361-5265,
French retail 877-354-6559, Business Class 877-354-6560. Thank you for
networking with D-Link.
Sincerely,
Arvind S.
D-Link Technical Support
========================
Everything was working good now I cannot access my DNS-323 and get the
below message. I reformatted the drive and reloaded everything (2 days)
thinking the files corrupt but no avail. I have restored it to factory
default and started all over still no luck. What do I need to do to get
everything back?
FTP Folder Error
200: Type Set A
227: Entering Passive Mode (99,234,143,105,223,155)
150: Open ASCII mode data connection for directoryu listing
226: Transfer Complete
421: Timeout (120 seconds) closing control connection
========================
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============End of Original Message ============
--------------- Internet Email Confidentiality Statement -------------------
Information contained in this e-mail message is intended only for
the use of the individual to whom it is addressed and is private,confidential and subject to copyright. Any unauthorized use or disclosure is prohibited.
Le contenu du pr'esent courriel est privil'egi'e, confidentiel et soumis `a des droits d'auteur. Il est interdit de l'utiliser ou de le divulguer sans autorisation.
Offline
Hmmm ... this sounds like a problem that I had some months ago. I gave up with CuteFTP as an FTP client (because of the same error) and used FTP Commander instead. The FTP Commander client works quite well with the DNS323.
I had other problems with CuteFTP and the DNS323 as well, like "losing all the directory contents". I isolated this to the CuteFTP client, not the DNS, as I could still see the directory entries with a standard drive map, or native FTP into the 323.
Lets just say - I figured CuteFTP and the DNS323 were not compatible.
I'm not sure why ppl put so much trust in shareware - try asking Cute why they get the time-out !!!
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Thank you, I have changed and your right on the money. Posting a seperate post surrounding this subject, it warrants exploring more.
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