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#1 2009-08-13 18:55:48

slaman
Member
Registered: 2009-08-13
Posts: 6

Long Seeking/Grinding Noise

I have a DNS-323 set up with 2xWD10EADS WD Green 1TB drives set up in RAID1.  It is connected to my D-Link DIR-655 and has a 1000mbs connection established.

I pride myself on having a quiet setup and the DNS-323 is sitting on top of my desk.  At night, when I'm sleeping, I hear 10s long bursts of hard grinding/disk acccess.  It stops for about 60s and starts up again... It's extremely loud - loud enough to wake me up!  The only thing that is running is a torrent that has sourced a file on the disk, but nothing warrants the constant seek noise that comes out of it.

Any ideas?  I've heard there may be issues with v1.06 firmware, but I am running v1.07 firmware...

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#2 2009-08-15 10:39:45

slaman
Member
Registered: 2009-08-13
Posts: 6

Re: Long Seeking/Grinding Noise

I wish I could record this sound and post it... VERY annoying... it goes non-stop for minutes on end.  Any ideas????  I can't see the drive to run de-frag either.

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#3 2009-08-15 15:45:51

luusac
Member
Registered: 2008-04-29
Posts: 360

Re: Long Seeking/Grinding Noise

if it is a grinding noise it sounds like a mechanical problem with the drive (are you sure it is the drive an not something else like a fan)?

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#4 2009-08-16 04:01:21

slaman
Member
Registered: 2009-08-13
Posts: 6

Re: Long Seeking/Grinding Noise

luusac wrote:

if it is a grinding noise it sounds like a mechanical problem with the drive (are you sure it is the drive an not something else like a fan)?

Yeah, it's definitely not a mechanical problem, because I know the clicking sound that occurs when a drive is on its last legs...  it's a disk access sound - a constant seeking... makes me think the drive needs to be defragged, or the RAID volume wasn't set up correctly... don't know.  I think it's definitely a DNS-323 issue though...

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#5 2009-08-16 09:26:50

mig
Member
From: Seattle, WA
Registered: 2006-12-21
Posts: 532

Re: Long Seeking/Grinding Noise

slaman wrote:

I think it's definitely a DNS-323 issue though...

Have you tested the drives with WD drive diagnostics utilities?


DNS-323 • 2x Seagate Barracuda ES 7200.10 ST3250620NS 250GB SATAII (3.0Gb/s) 7200RPM 16MB • RAID1 • FW1.03 • ext2 
Fonz's v0.3 fun_plug http://www.inreto.de/dns323/fun-plug

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#6 2009-08-18 08:26:57

slaman
Member
Registered: 2009-08-13
Posts: 6

Re: Long Seeking/Grinding Noise

mig wrote:

slaman wrote:

I think it's definitely a DNS-323 issue though...

Have you tested the drives with WD drive diagnostics utilities?

This is an issue since I cannot run ANY diagnostic utilities on a network drive.  Any suggestions unless I have to pull it out of the DNS-323 and stick it in my machine?

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#7 2009-08-18 16:47:53

slaman
Member
Registered: 2009-08-13
Posts: 6

Re: Long Seeking/Grinding Noise

It's only been 24 hrs, but I haven't heard the seeking anymore...  What I did do was install an updated Vista driver for the DNS-323... don't know if this was a fix or not.

EDIT: Nope... not fixed yet.

Last edited by slaman (2009-08-18 20:29:43)

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#8 2009-08-18 21:11:48

mig
Member
From: Seattle, WA
Registered: 2006-12-21
Posts: 532

Re: Long Seeking/Grinding Noise

slaman wrote:

mig wrote:

slaman wrote:

I think it's definitely a DNS-323 issue though...

Have you tested the drives with WD drive diagnostics utilities?

This is an issue since I cannot run ANY diagnostic utilities on a network drive.  Any suggestions unless I have to pull it out of the DNS-323 and stick it in my machine?

You will have to pull the drives out of the DNS-323 and connect them to a machine that can run the WD drive diagnostics utilities

This test will help determine if the problem is in the drives or not.


DNS-323 • 2x Seagate Barracuda ES 7200.10 ST3250620NS 250GB SATAII (3.0Gb/s) 7200RPM 16MB • RAID1 • FW1.03 • ext2 
Fonz's v0.3 fun_plug http://www.inreto.de/dns323/fun-plug

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#9 2009-08-25 17:08:09

slaman
Member
Registered: 2009-08-13
Posts: 6

Re: Long Seeking/Grinding Noise

I don't think I will be able to recognize the drive in WDC's tool even if it's setup as RAID1... no?

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#10 2009-08-25 19:37:07

mig
Member
From: Seattle, WA
Registered: 2006-12-21
Posts: 532

Re: Long Seeking/Grinding Noise

Turn off the DNS-323.
Remove one drive
Test the drive
Put the drive back into the DNS-323  (make sure it goes back into the same slot it was removed from)
Repeat for other drive.
Turn on the DNS-323 after returning both drives to the DNS-323


DNS-323 • 2x Seagate Barracuda ES 7200.10 ST3250620NS 250GB SATAII (3.0Gb/s) 7200RPM 16MB • RAID1 • FW1.03 • ext2 
Fonz's v0.3 fun_plug http://www.inreto.de/dns323/fun-plug

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